Did your Roku TV decide to strong arm you into giving up your rights or lose your FULLY FUNCTIONING WORKING TV? Because mine did.
It doesn’t matter if you only use it as a dumb panel for an Apple TV, Fire stick, or just to play your gaming console. You either agree or get bent.
This sort of thing isn’t new but I’ve seen this particular one all over the place. Was there something different from this experience compared to the times that people have agreed in the past?
I thought I linked to my blog post about it, but it just used the image
Roku’s Ultimatum: Surrender Jury Trial Rights or Lose Access to Your TVs
Smart TV’s are stupid scams. I quit watching the big screens in 2018. My phone is larger, at the distance I am comfortable laying down, than the 72in screen on the wall in front of me right now in my family’s living room. In the USA, without LUFS regulations, I’m not interested in watching any content embedded in corporate media advertising streams. (Tom Scott LUFS YT, Wikipedia: LUFS)
I am not a lawyer, but would such a contract be enforceable? To my untrained eye this has a lot of similarity to the unenforceable NDAs I keep on hearing about when people try to bully others into being quiet about crimes.
Recommendations to purchase a smart TV but never connect it to a network are futile, as well. Just like Amazon devices, smart TVs will find an open SSID and then phone home for updates without your knowledge.
My recommendation, when these kind of topics come up, is: either exchange your smart TV for a dumb one, or go to an electronics repair shop to have a board or two exchanged (depending on the make and model, older dumb components may be direct-ish replacements for smart ones).
EDIT: Another option? Try a projector! I was looking for dumb TV options online after writing up this comment, and someone on an old Reddit post recommended it. Great idea.
2nd EDIT: Someone else also recommended buying digital signage, another solid dumb display option.
If I ever have a device connecting to open networks by itself I’m snipping its wifi antenna
Yeah, connecting to open networks seems questionable. If it gets infected and you later connect it to your network, they are clearly at fault. So I doubt they do this.
Don’t underestimate how dumb and greedy corpos can be
Where do you live that you have free wifi all around?
The bigger thing here is no class arbitration or other representative proceeding. A lot of law firms do arbitration now against companies either with class arbitration or just thousands of individual arbitrations filed en masse. I wonder if this protects them from even the latter approach? It would be shitty if it forced you to do all the legwork on the arbitration yourself.
In any case I get this is happening now and why it’s such a huge ultimatum is they know they’re about to get hit with a ton of Video Privacy Protection Act suits. Turns out in the late 80s the US made video service providers that share video watching/rental/purchase history open to actual damages of $2500. So in the last year or two a ton of law firms have started filing class actions and arbitrations against all the streaming services and platforms.
If I recall correctly that law was quickly passed when a Congressman’s video rental history was leaked.
These are fun, Australians can’t waive any of their rights, including consumer rights and rights to access the courts.
Also, it’s illegal in Australia for a business to make “false or misleading representations” about those rights. Maximum penalty is 10% of annual revenue.
The contract isn’t just unenforceable, it’s just straight up illegal.
I think this is true in any civil country…
yup the US seriously is not a civil country. i would know, i live here.
Frankly, seeing how you people are treated as a employees or as a customers, sometimes I doubt it…
Australians* can’t waive
Shit like this is why my LG C1 is restricted to LAN access only in my router (local network for automation purposes) and can’t communicate with the internet.
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I will never buy a smart TV, ever. I don’t care if I’m left behind.
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only sceptre makes dumb TVs anymore, and their quality varries wildly
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What I did. I have two smart TVs.
Fuckers have never once been online. You can even go the extra mile and open them up and unplug the wifi antenna (or just remove the wifi card if its slotted and not integrated into the mainboard)
I brought mine online long enough to do an initial firmware update. That was it. I may bring it online long enough to do another one, but I’m going to google first to be sure they haven’t done something like Roku here without my having heard about it.
Lobotomize them after buying.
There are, but they’re old or not of the best quality. Last time I had a Sceptre TV, and I had to use a sound bar because the speakers were awful. But it was as dumb as it could be, so I was happy with that.
Edit: The only reason I gave it up is because of lack of space in my new apartment. I miss that TV.
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Unfortunately. I personally prefer not to give money to those fuckers.
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I took the wifi chip and antenna right out of a roku TV. I don’t even want it broadcasting its MAC out to the world, fuck that
Just an FYI, although they aren’t physical products like this Roku, many apps and digital services have added the very same binding arbitration clauses recently.
The McDonald’s app for one. I ended up deleting the app after it tried to force me into binding arbitration and I didn’t want to go through to opt-out process for marginally cheaper, shitty food, so I just deleted the app altogether and haven’t eaten there since November.
Watch out for it if you drive for doordash or ubereats as well. I opted out of both, although they claimed you couldn’t opt out in an new contract when you didn’t before (a bunch of BS, if the current contract you are about to sign says it supercedes all others, you can’t make the lack of an opt-out on a previous contract hold up).
On-going services might make sense for these shitty enough clauses, but to be strong armed into it for physical product you bought free and clear … Disgusting.
It’s like all these companies are locking themselves down to minimize legal exposure because they know that their services and products are getting more awful or something.
I legit don’t know how binding arbitration can be legal.
Agreeing to terms of actual usage of the product, I understand. Like for a pogo stick, assuming your own risk of injury.
But I don’t know how they can legally just say that suing is impossible.
I’m really surprised about this. Amazon got called on their arbitration clause so much that they removed it because it was so expensive.
Roku is practically asking for people to do the same to them. They could even do it about this clause, IMO. (I am not a lawyer.) This is a really dumb clause to have these days.
Once again, Stallman was right. (Also Corey Doctorow)
I wonder why Roku make you sign this agreement out of the blue. I think they’re about to drop either an acquisition announcement, or news they were hacked.
I of course signed it like an idiot. I hate this cyberpunk present.
Was it your or you’re 8 year old who was just trying to watch some cartoons? 🤔
You are right there is something coming though
Here in Brazil, EULAs (they are called adhesion contracts here) can only deal with the way service is provided and cannot limit consumer rights in any way. Even if the contract has these types of clauses, they are considered void by default.
These types of things never fly here.
This is why I don’t buy “smart” TVs. They just want to data-mine you. And they can brick it whenever they want to, right over the Internet.
This is basically impossible unless you are buying commercial grade. Just buy whatever TV you want and never connect it to the internet.
