I fucking love this because it leaves everybody with one of two conclusions. One, AI isn’t capable of doing the simplest of jobs. or Two, working a drive thru is actually quite complex and difficult and humans that master it are more capable than trillion dollar software.
Or C: taking orders is easy and AI is on the verge of doing it better than a human any day now, just give us another billion dollars bro.
How long is going to take these corporate morons to realize they’re being duped? Like, you could have tested this with a focus group and realized it wasn’t going to work in 5 minutes and saved yourself the trouble…
I haven’t gone through a drive-through in three years, but McDonald’s tried this and it was atrocious. Every time I tried it it did not work and a human had to be pinged in.
Never mind AI; drive-throughs themselves are absolutely shit-tier urbanism and ought to be outlawed.
Honestly, the drive thru speaker is on the brink of disappearing if mobile order continues at the pace its going. They’ll get rid of it for a QR code or NFC scanner.
Me to all restaurants, stores, basically anybody : I’m not installing your fucking app.
Edit: I realize I’m abnormal and most people are fine with it, but I’m not okay with it and I won’t do it
Same friend.
I doubt mobile orders will continue to grow as people still wait at the drive through because ordering while driving isn’t safe or practical. A big part of the convenience is just being able to stop by without a lot of preplanning.
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