Experts divided on whether a new wave of call centre automation will make for better jobs for people, or merely throw millions out of work

Business owner ‘hires’ ChatGPT for customer service, then fires the humans::Experts divided on whether a new wave of call centre automation will make for better jobs for people, or merely throw millions out of work

  • SARGEx117@lemmy.worldEnglish
    6·
    2 years ago

    And if you support my bid for president, I will require every business over 50 employees to have a corporate office in every state they do business in (two on the extra large ones) , so no matter where you live, you can yell at someone face to face instead of into a phone with nobody listening.

    That’s it. That’s my whole platform. No plans, just this.

    • theluddite@lemmy.mlEnglish
      2·
      2 years ago

      And CEOs must make themselves personally available to angry customers for a minimum number of hours per week.

      • SARGEx117@lemmy.worldEnglish
        2·
        2 years ago

        3 MONTHS MANDATORY CUSTOMER SERVICE AT VARIOUS STORES EVERY YEAR

        doesn’t have to be all at once, but it DOES have to equal 3 months. And they have to get high customer satisfaction surveys like everyone else