Business owner ‘hires’ ChatGPT for customer service, then fires the humans::Experts divided on whether a new wave of call centre automation will make for better jobs for people, or merely throw millions out of work
Business owner ‘hires’ ChatGPT for customer service, then fires the humans::Experts divided on whether a new wave of call centre automation will make for better jobs for people, or merely throw millions out of work
You don’t see calligraphist or scribe as regular jobs anymore. It’s because the automated systems we created via typewriters and text editors were sufficient to replace them wholesale.
Sometimes jobs getting automated does not create sustainable jobs to replace them. That’s just going to happen more often as time goes on.