Michael Ten @lemmy.world to Technology@lemmy.worldEnglish · 2 years agoGenerative AI could soon decimate the call center industry, says CEOwww.techspot.comexternal-linkmessage-square31linkfedilinkarrow-up1156arrow-down112
arrow-up1144arrow-down1external-linkGenerative AI could soon decimate the call center industry, says CEOwww.techspot.comMichael Ten @lemmy.world to Technology@lemmy.worldEnglish · 2 years agomessage-square31linkfedilink
minus-squareChicoSuave@lemmy.worldlinkfedilinkEnglisharrow-up48·2 years agoWait until generative AI tells a customer to touch electricity.
minus-squareThe Dark Lord ☑️@lemmy.calinkfedilinkEnglisharrow-up34·2 years agoOr that they can buy the plane ticket first, then apply for the grievance discount later… https://www.washingtonpost.com/travel/2024/02/18/air-canada-airline-chatbot-ruling/
minus-squareSpaceNoodle@lemmy.worldlinkfedilinkEnglisharrow-up17·2 years ago An Air Canada spokesperson said in a statement to The Washington Post that the airline will comply with the tribunal’s decision. The most shocking part
Wait until generative AI tells a customer to touch electricity.
Or that they can buy the plane ticket first, then apply for the grievance discount later…
https://www.washingtonpost.com/travel/2024/02/18/air-canada-airline-chatbot-ruling/
The most shocking part