Ford has admitted to rehiring hundreds of human workers after its aggressive AI adoption strategy backfired.

The US automaker hired over 350 veteran engineers, referred to internally as “gray beards”, over the past three years in order to address mistakes made by automated systems.

The staff will lead quality reviews after the automation issues cost the company billions of dollars, Bloomberg reported, while some workers will also help improve and train the AI systems.

“We had been relying more and more on automated quality systems and not getting the desired results,” said Kumar Galhotra, Ford’s chief operating officer.

“We brought back technical specialists and they hunt for failure points before a part ever reaches the plant floor.”

  • Deestan@lemmy.world
    link
    fedilink
    English
    arrow-up
    42
    arrow-down
    1
    ·
    14 days ago

    There is no justice in this. Mass layoffs with selective re-hiring was the plan all along. If AI wasn’t the excuse, “the economy” would be and it would look the same.

    Disrupt the lives of hundreds or thousands of people, indiscriminately. Then bet on being able to get enough of them to come back on weaker terms, weaker contracts, and with reset seniority.

  • FlashMobOfOne@lemmy.worldOP
    link
    fedilink
    English
    arrow-up
    16
    ·
    edit-2
    14 days ago

    Lots of bad headlines for Ford this year. This one comes after they admitted publicly that if Chinese cars were allowed in American markets they wouldn’t be able to compete. (Compete in this context really means: “Couldn’t price gouge”.)

    • MasterBlaster@lemmy.world
      link
      fedilink
      English
      arrow-up
      18
      arrow-down
      1
      ·
      edit-2
      14 days ago

      Actually, it is in the total context. Battery tech, style, price, durability of Chinese electric vehicles blow away anything we have.

      The chinese government is blowing huge wads of cash supercharging their strategic technologies. Without some coordinated approach over here, there is no way to compete with that.

      Republicans have been whittling away at tech and basic science investments since the “contract with on America”. This is what happenas as a result.

      • SaveTheTuaHawk@lemmy.ca
        link
        fedilink
        English
        arrow-up
        2
        ·
        12 days ago

        China is spending a fraction of the $88 billion Detroit was given…to build expensive trucks 30 years out of date.

        • MasterBlaster@lemmy.world
          link
          fedilink
          English
          arrow-up
          1
          ·
          edit-2
          13 days ago

          Note that they are doing so recklessly and have dug themselves into several large holes they’d rather we not see.

          In the area of renewable energy, they seem to be doing very well. They are wreaking environmental havoc all over the world to get the raw materials, though. Just check out some of their mines in Africa, for example.

    • Fishnoodle@lemmy.world
      link
      fedilink
      English
      arrow-up
      9
      ·
      edit-2
      14 days ago

      Yeah. They’re just butt hurt because with actual competition they couldn’t charge 60k+ for an over engineered piece of shit that will strand you at any given time because of a software or hardware failure.

      My inlaws just bought a new Ford, some SUV thing, haven’t had it a year, and there’s already a recall because of a software issue. The automated Avoidance system has a bug where it can be triggered at incorrect times. WHICH WILL CAUSE THE VEHICLE TO SUDDENLY SLAM THE BRAKES WITH NO WARNING OR HUMAN INTERACTION.

      like what the actual fuck. That’s an issue that could absolutely cause a serious accident. Everyone who owns that model should be getting at least 10k in addition to the issue being fixed asap

      • FlashMobOfOne@lemmy.worldOP
        link
        fedilink
        English
        arrow-up
        3
        ·
        13 days ago

        100%

        A better product means Ford has to actually produce better products, which cuts into the number of megayachts their CEO, board, and shareholders can squeeze out of their workers.

    • CultLeader4Hire@lemmy.world
      link
      fedilink
      English
      arrow-up
      3
      ·
      edit-2
      12 days ago

      Ford comes straight out of Nazi philosophy, Henry Ford was part of the American Nazi Party, and a huge part of that mentality is “don’t compete, destroy” the concept of doing better and earning that top spot is a foreign concept. It’s a brute force approach to manufacturing which is why they took this moronic AI route

  • Snapz@lemmy.world
    link
    fedilink
    English
    arrow-up
    14
    ·
    13 days ago

    Thousands who will NOT be rehired because of your oopsie - People with families with completely disrupted lives, you visionless, incompetent fucks.

  • Kissaki@feddit.org
    link
    fedilink
    English
    arrow-up
    13
    ·
    13 days ago

    Automation cost + automation issues cost + rehiring cost premium. That must be costly.

      • CultLeader4Hire@lemmy.world
        link
        fedilink
        English
        arrow-up
        6
        ·
        12 days ago

        Ford never took the bailout they took low interest loans. Not to defend ford but they’re a better managed company than almost all other US car manufacturers. When even the smartest car manufacturer is making these costly mistakes it paints a pretty bleak picture

        • Absurdly Stupid @lemmy.world
          link
          fedilink
          English
          arrow-up
          1
          ·
          edit-2
          12 days ago

          Ford never took the bailout they took low interest loans

          Those low-interest loans are the bailout, friend. Six billion dollars.

          Do you get low-interest loans with generous terms when you fail? I don’t. They should have been forced into bankruptcy like everybody else.

  • BCsven@lemmy.ca
    link
    fedilink
    English
    arrow-up
    12
    ·
    13 days ago

    All the US automakers are the same. They went through this in the mid 2000s too. Back then it was cutting engineering staff to save profits and outsourcing.

    Until that decision showed in Part Quality and they got downgraded by JD power and other industry measures. Then management tried save it by putting together teams to rebuild skills and consumer confidence.

    One big issue was interior plastic panels with visible/touchable sharp split lines with flash. Picture shitty army men miniatures.

    My niece cut her calf open on a razor sharp flash edge of a dodge map pocket. That’s how bad it had gotten.

    One visit I went to the GM tech center to consult on some better part options, the office had about 150 cubicals and there were like 3 people working there. Outsourcing killed a ton of legacy knowledge with the layoffs.

    • Rooster326@programming.dev
      link
      fedilink
      English
      arrow-up
      2
      ·
      edit-2
      12 days ago

      Side point: Do you have any idea how hard it is to get downgraded by JD power? It’s a marketing firm. You pay for the awards. A lot. Hundreds of thousands for them.

      Their QA was that bad. Still is. Used to be too.

    • CultLeader4Hire@lemmy.world
      link
      fedilink
      English
      arrow-up
      1
      ·
      edit-2
      12 days ago

      Ford made the model TT which was a truck (yes, just like the model T car) in 1924, that’s after selling an assemble yourself truck. The F series was introduced in 1948 and the F-150 is the most popular truck globally by a lot. They’re very literally the first to ever mass produce trucks… so idk what your comment is trying to say. Ford has made trucks as long as it’s made cars and is arguably one of the only vehicle manufacturers in the world that can claim to be a company that makes trucks as their original products over 100 years ago.

    • FlashMobOfOne@lemmy.worldOP
      link
      fedilink
      English
      arrow-up
      5
      ·
      13 days ago

      Could be, but given how genAI has trained on the whole of recorded human knowledge and still can’t accomplish basic addition in many cases, chances aren’t awful that these people will remain essential, given that Ford insists on adhering to this imprecise process.

  • jordanlund@lemmy.world
    link
    fedilink
    English
    arrow-up
    4
    ·
    14 days ago

    I’m hoping / not hoping my previous employer does this.

    Letting everyone go has been a disaster, but at the same time, I’m not sure I want to go back.

  • nieceandtows@programming.dev
    link
    fedilink
    English
    arrow-up
    3
    ·
    14 days ago

    You can at least sack somebody if they mess something up really bad, but you can’t even do that with AI as they’re just glorified autocompletes, and you were just too stupid to understand that.

  • saltesc@lemmy.world
    link
    fedilink
    English
    arrow-up
    3
    ·
    14 days ago

    Ford continues to have quality issues with its older vehicles, and remains the most recalled automaker in the US

    It takes so much fuck up to knock Tesla off its throne

  • Batmorous@lemmy.world
    link
    fedilink
    English
    arrow-up
    2
    ·
    12 days ago

    Good replace garbage bad companies with new unionized private ones. Same for existing bad companies by unionizing the whole company stealthily

    No more stock ones, no more 1 person breaking down other peoples decades of effort/work, no more enshittification, or rat-like behavior. No more bowing to “elites” or anything else