We are contacting you regarding a past Prime Video purchase(s). The below content is no longer playable on Prime Video.
In an effort to compensate you for the inconvenience, we have applied a £5.99 Amazon Gift Card to your account. The Gift Card amount is equal to the amount you paid for the Prime Video purchase(s). To apologize for the inconvenience, we’ve also added an Amazon Gift Certificate of £5 to your account. Your Gift Card balance will be automatically applied to your next eligible order. You can view your balance and usage history in Your Account here:
They absolutely didn’t get their money back. They got a voucher. They got scrip.
Getting money back would be getting money back.
I agree it’s still better than walking away empty handed, but let’s not pretend that got their money back.
That’s $5.99 in their Amazon account.
It’s as good as cash. It’s an IOU