See title - very frustrating. There is no way to continue to use the TV without agreeing to the terms. I couldn’t use different inputs, or even go to settings from the home screen and disconnect from the internet to disable their services. If I don’t agree to their terms, then I don’t get access to their new products. That sucks, but fine - I don’t use their services except for the TV itself, and honestly, I’d rather by a dumb TV with a streaming box anyway, but I can’t find those anymore.

Anyway, the new terms are about waiving your right to a class action lawsuit. It’s weird to me because I’d never considered filing a class action lawsuit against Roku until this. They shouldn’t be able to hold my physical device hostage until I agree to new terms that I didn’t agree at the time of purchase or initial setup.

I wish Roku TVs weren’t cheap walmart brand sh*t. Someone with some actual money might sue them and sort this out…

EDIT: Shout out to @testfactor@lemmy.world for recommending the brand “Sceptre” when buying my next (dumb) TV.

EDIT2: Shout out to @0110010001100010@lemmy.world for recommending LG smart TVs as a dumb-TV stand in. They apparently do require an agreement at startup, which is certainly NOT ideal, but the setup can be completed without an internet connection and it remembers input selection on powerup. So, once you have it setup, you’re good to rock and roll.

  • BombOmOm
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    10 months ago

    Sucks this happened to you. If it is still under warranty, you should return it for a replacement or store credit. Complain that it has ceased to function.

    A good set of advice is to never connect your TV to the internet. A cheap streaming box or HTPC does the same function, and doesn’t open you up to issues like this. Your TV is also almost certainly selling your viewing data if you have it connected to the internet.

    • @DaleGribble88@programming.devOP
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      1410 months ago

      Almost certainly - but that is what I agreed to when I bought the TV.

      Like I said in the post, I’d much prefer dumb TVs, but they I can’t really find them anymore. Best I can do is buy a smart TV that’d won’t let you do anything (including selecting inputs) until you connect it to the internet, agree to their horrible anti-consumer licensing agreement. Only then to open up a different smart device product that will still steal my data and force me to give up my legal right to a class action? The current system is scam.

      Do you have any recommendations for dumb TVs?

      • @glimse@lemmy.world
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        2110 months ago

        As someone in pro AV, here’s my recommendation for a dumb TV: A smart TV that you never connect to your wifi.

        All that bloatware shit they install is what makes it cheap. At my job I can buy commercial displays (no crapware) at cost and it’s still cheaper to buy a consumer one.

        Unless IP control is absolutely mandatory for you, it’s cheaper and easier to go consumer for displays

        • @DaleGribble88@programming.devOP
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          910 months ago

          I’m pretty sure that you cannot use a roku-enabled device for any purpose until you agree to their terms of service, which just puts me back into the same boat.

          Do you have any recommendations for actual dumb TVs?

            • @DaleGribble88@programming.devOP
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              710 months ago

              We found an answer! Thank you!

              I’ve been searching online between comment responses looking for actually useful recommendations. It looks like Sceptre or LG are going to be good starting points. Between the two website, I’m leaning pretty heavily towards the Sceptre. I’m excited to here more from the person posting about the professional/commercial AV displays.

            • @DaleGribble88@programming.devOP
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              510 months ago

              Hmm, yes, I agree! Totally agree on this. No argument. I’m curious though - what TV would that be? What TV can someone buy today that doesn’t require an initial setup process that requires an agreement to certain terms and conditions prior to use?

              Not trying to be hostile towards you in particular. I’m feeling frustrated with this answer because I am seeing it a lot (both online and in online searches right now), but I’m having some difficulty finding it actually useful advice. Many devices are setup from the factory to not allow use until agreeing to certain terms and conditions that must be agreed to before using the TV. I need to know which TVs - if any - do not require this. It is surprisingly difficult! I feel frustrated with this answer because it feels reductive & dismissive of the actual problem.

              Again, nothing against you in particular. I’m just frustrated with this - seemingly reasonable but not actually applicable based on what I have been able to research online so far - answer.

              • @rtxn@lemmy.world
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                10 months ago

                Show me one piece of technology in your life that didn’t come with T&C that put you at a disadvantage against the manufacturer, I’ll show you ten fairies, a unicorn, and the herald of darkness.

                My grandmother has a Philips dumb TV that doesn’t have any network connectivity and it still showed a click-through T&C. If you can’t get something like that in your region, ship from the EU, they’re still sold here.

              • red_rising
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                210 months ago

                I just bought a Roku smart TV and the first time I powered it on, it asked if I wanted to enable smart features by connecting to the Internet. I said no and it functions like a dumb TV now. There are a couple brands that still make dumb TVs but they are all fairly small and not great quality. Much better off researching which smart TVs can be easily disabled.

                • @DaleGribble88@programming.devOP
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                  110 months ago

                  This is the point that I’ve been stuck on. There doesn’t seem to be clear, easily available, documentation on which models those are. However, I have been able to find many ramble-ly “old man yells at cloud” forum & social media posts (You know, like this one!) when a model doesn’t allow it.

                  • @clayh@lemmy.ml
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                    110 months ago

                    Any of the ones I’ve tried require no additional interaction to change inputs and adjust video settings. If they’re not connected and there isn’t an open network to join, they can’t download updates or anything. They might try to get you to sign in or whatever but you can just back out of those windows and use it like a normal TV. This includes Vizio, Samsung, element, and LG TVs I’ve owned/used

              • @glimse@lemmy.world
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                110 months ago

                Samsung, Sony, and LG all let you skip connecting to there Internet. I prefer Sony TVs because Samsung has stupid VESA mounting options but they’re all good

      • @0110010001100010@lemmy.world
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        610 months ago

        I’ve had LGs for years (just got a new C3 OLED) and they don’t require internet access to function. My current OLED isn’t connected and works perfectly fine. I use a standalone Roku for streaming.

        • @DaleGribble88@programming.devOP
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          310 months ago

          I think that I’m about to sold on LG TVs. Do you need to agree to any terms of service for initial setup? Additionally, do you have to navigate menus on startup to get to the streaming device? If so, that is ok, but very annoying if I can’t set it up to start on a particular input on power up.

          • @zod000@lemmy.ml
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            110 months ago

            LG have started sending some bullshit major updates to both of my TVs recently. The whole “home” interface is now sluggish and full of video heavy garbage I don’t want to see. They are still better than some smart platforms (looking at you Vizio, Samsung, and Roku), but I am far less pleased with them than I used to be.

          • @0110010001100010@lemmy.world
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            410 months ago

            I did have to agree to the terms during setup. You do NOT have to navigate menus on startup. It remembers the last input and defaults there. You can then easily change the input via the remote if needed.

              • 🐍🩶🐢
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                110 months ago

                They also have a list of items you can and cannot agree to, instead of just 1. So agree to 1, and say no to the rest sort of deal. You can also set the TV to non-US and get a little less bullshit.

            • @bleistift2@feddit.de
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              110 months ago

              It remembers the last input and defaults there.

              It never occurred to me that TVs might not do that.

        • Veticia
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          210 months ago

          That would be a good idea if there wasn’t a 100x difference in price for something actually tv size big.